Hi there,
January brings several powerful new tools focused on pricing protection, global expansion, team workflows, and helpdesk usability, along with key improvements and bug fixes to keep your eBay business running smoothly.

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🚀 New Feature: Floor & Ceiling Prices for Bulk Edits and AI Suggested Pricing

You can now set floor and ceiling prices when using AI Suggested Pricing or performing bulk price edits. This ensures prices are never adjusted below your minimum or above your maximum, helping you protect your profit margins while still benefiting from AI-powered pricing optimization. Use this feature to:

• Prevent accidental underpricing or overpricing
• Add guardrails to AI pricing suggestions
• Safeguard prices on high-volume or margin-sensitive catalogs

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🚀 New Feature: Sell Globally – One-Click Multi-Region Listing

The new Sell Globally bulk action allows you to instantly copy your existing eBay listings to multiple international regions and eBay accounts (e.g. eBay.de, eBay.fr, eBay.es, etc.) with just one click. Simply select which listings to copy and which regions/accounts you want to list them in.

We'll then localize the listing by:

1. Translating it with AI
2. Converting its pricing to local currency
3. Converting item dimensions and weight with AI
4. Using AI to automatically match the right business policies for each corresponding global selling account

This allows you to expand into international markets without having to create new listings manually, saving you hours and enabling simpler global selling with minimal effort.

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🚀 New Feature: Assign Orders to Teammates

You can now assign specific orders to teammates who have a 3Dsellers login. You can assign orders individually or in bulk.

Assigned teammates will then receive:

• A dedicated order segment
• In-platform notifications

This allows you to improve team workflows and clearly assign ownership of orders, allowing for faster fulfillment and more accountability. This feature is particularly useful for growing teams with shared inboxes.

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🚀 New Feature: Default Account Setting in Helpdesk

A new Helpdesk setting lets you choose to keep your currently selected account as the default view. When enabled, Helpdesk will no longer default back to the All Messages tab each time.

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🚀 Now Launching: Live Webinars [NEW]

We’ve launched a recurring, bi-weekly 3Dsellers live webinar series designed to help sellers get more value out of the platform, faster.

These sessions will focus on:

• Core workflows and best practices
• Common setup mistakes and how to avoid them
• New and recently updated features
• Live Q&A so you can get answers specific to your account

Webinars will run on Wednesdays and Saturdays at varying times to accommodate sellers in different time zones, and recordings are available for those who can’t attend live.

You can view upcoming sessions and register directly from the 3Dsellers calendar.

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Functionality Improvements & Bug Fixes

🐞 Bug Fixes:

🔄 Inventory Revise Triggered Automatically When Updating “Up-to-Quantity”

Updating the Up-to-Quantity field now automatically triggers an inventory revise – no more manual refreshes required. This means more reliable inventory updates and a reduced risk of quantity mismatches.

🔄 Product Exports Now Include Warehouse Name

Product exports now include the warehouse name, making CSV imports more accurate when managing multiple warehouses.

🔄 Fixed Feedback Reminder Bug

Resolved an issue where some users who had already left feedback were still receiving additional feedback reminder messages.

🔄 Fixed CSV Internal Error

Fixed an issue that caused some CSV reports to fail with a generic Internal Server Error, preventing report generation.

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As always, we’re continuing to refine 3Dsellers based on your feedback and real-world workflows. If you have questions about any of these updates or want help putting them to use, our support team is here to help.

Happy New Year from 3Dsellers! 🎉

Hi ,
We’ve just rolled out exciting new AI features and improvements to make your selling faster, smarter, and easier.

Here’s what’s new:
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🆕 Advanced AI Text Model
Enjoy a significant boost in writing power with upgraded AI models delivering smarter, context-aware results. Advanced prompts allow for higher quality and relevance in every content request.
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🆕 Recurring AI Credit Plans
Users who rely on premium AI generation can now access simpler pricing and recurring AI credit plans for polished copy, AI replies, and quick product image background removal. Get bigger monthly packages, pay less per action, and enjoy predictable subscriptions.
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🛠️ Improvements – Listing Table & Order Manager, Fixed column reset issues, CSV Upload Handling,
​Listing Description Editor,Listing Table Filters and more!
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🐞 Bug Fixe –Fixed message display inconsistencies,

Solved stuck actions on large uploads.Fixed column reset issues.

Hi ,
We’ve just rolled out exciting new AI features and improvements to make your selling faster, smarter, and easier.

Here’s what’s new:

🌍 AI Translation & Currency Conversion – Instantly translate listings and convert prices for global markets.
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💬 Duplicate Helpdesk Views – Reuse existing views across channels, teams, or roles.
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🖼️ AI Background Removal – Clean up product images with one click.
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🛠️ Improvements – Faster bulk actions + stronger AI SEO optimization.
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🐞 Bug Fixes – Fixed template duplication, order mismatches, duplicate SKUs, and eBay multi-item totals.

Hi there,
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🏷️ SKU Segments Added – New Missing SKU and Duplicate SKU segments help you fix inventory mismatches instantly using manual or bulk auto-fix tools.

📦 Bulk Shipping Labels – Generate and print shipping labels for multiple orders at once directly from the Orders Manager to save time and reduce errors.

🔧 Functionality Improvements – New sellers filter in reports, auto-message shipping policy filter, Helpdesk ticket-type graph, and SCAN sheet printing. (Full update in blog post)

🐞 Bug Fixes – Fixed scheduled listings on eBay, out-of-order Helpdesk conversations, and Amazon message failures.

Hi there,
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📊 Expanded Order Insights – Analyze trends, returns, and top-selling items with clearer, more detailed data views.

⚙️ Helpdesk CRM Settings Upgrade – Customize how cases are reopened, messages are filtered, and replies are tracked to streamline your support workflow.

📈 Offers Statistics Update – View performance over custom date ranges to fine-tune your sales strategy.

🔧 Functionality Improvements – Faster bulk actions, improved AI prompts, and smarter shipping label controls. (Full update in blog post)

🐞 Bug Fixes – Fixed message counter, report generation delays, and WebInterpret listing sync issues.

Hi ,

📦 Shipping Label Generation – Create USPS, UPS, and FedEx labels directly from the Orders Manager for faster fulfillment.

🌍 TikTok Integration Expansion – Manage messages from UK and Australia TikTok stores directly in your Helpdesk CRM. More regions coming soon!

🧾 Multi-Item Order Views – Easily view individual items within multi-item orders for better clarity.

🧩 Bundles Tab Sorting – Sort your product bundles by name, quantity, and more.

👥 Contacts Tab Upgrade – Added new columns to give you more visibility and data at a glance.

🔧 Fixes & Improvements:

📂 Filter Options – New filters for GPSR and Business Policies for improved data organization.

🗂️ Drafts Table Update – Added a creation date column for better tracking.

📦 Orders Manager Update – Now shows individual bundle items for easier management.

📊 Listing Table Update – Added a Total Order Quantity column for precise order details.

🏷️ Inventory Management Update – Improved functionality for stronger stock control.

These updates ensure smoother workflows and an even better 3Dsellers experience!

Hi ,

🚀 Explore the latest in 3Dsellers:

🛍️ eCommerce Consulting Services – Get expert guidance on growth strategies and workflow optimizations. Now available at $80/hour, with onboarding assistance at $70/hour.

✅ GPSR Compliance Fields – Easily add Responsible Party Information to listings to meet EU product safety regulations. Save templates and apply in bulk.

🎯 TikTok Message Integration – Manage messages from US-based TikTok stores directly in 3Dsellers’ Helpdesk CRM. More regions coming soon!

🔧 Fixes & Improvements:

• 📂 Filter Options – New filters for GPSR and Business Policies improve data management.
• 🗂️ Drafts Table Update – Added a creation date column for better organization.
• 📦 Orders Manager Update – Now displays individual items within a bundle.
• 📊 Listing Table Update – Total Order Quantity Column added for more detailed order tracking.
• • 🏷️ Inventory Management Update – Improved functionality for better control.

These enhancements ensure smoother workflows and a better 3Dsellers experience!

Hi there,

Explore the latest in 3Dsellers:

• Agent Collision Detection: Prevent duplicated efforts with real-time alerts for active agents on the same ticket.
• Manual Order Creation: Manage offline sales and unsupported platforms with ease while keeping inventory updated.
• Segmented Contacts: Organize customers into tailored segments like Leads and Repeat Customers for smarter outreach.

Fixes and Improvements:
We’ve rolled out important updates to improve your experience:

• Helpdesk: Resolved issues with unread messages syncing to eBay.
• Orders Manager: Fixed eBay orders incorrectly marked as pending post-delivery.
• Digital Goods: Increased key character limits to 700 for longer product codes.
• And More: Updates to Listing Editor, Auto Messages, AI tools, and overall system reliability!

These enhancements ensure smoother workflows and a better 3Dsellers experience!

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Hi there, 👋🏻
​
For September, we've introduced key fixes and improvements to 3Dsellers, resolving issues with:
- eBay offers
- Amazon message integration
- Outgoing message visibility.
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Enhancements include:
- Strikethrough pricing for eBay via CSV
- Video support for eBay Motors US listings
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We've also added the new Extended Order Details feature, giving you advanced tracking information like Order ID, payment status, and shipping details directly in the Orders Manager. You can customize this feature to fit your workflow, and we encourage you to share feedback through the "Suggest a Feature" button in our tools.
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Hi there, 👋🏻
Our enhanced bulk video feature now lets you add eye-catching videos to multiple eBay listings at once, making your listings stand out with ease.
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We've also listened to your feedback and introduced a new Status Update column, so you can track the status of your listing updates in real-time and handle errors quickly.
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Whether you're managing live listings or drafts, you’ll know exactly when your changes are complete or if any errors arise, helping you fix issues faster and keep your listings optimized before they go live 🚀
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